Terms of Use

Last updated: September 2026

01

Acceptance of Terms

By downloading, installing, or using Lemne, you agree to be bound by these terms. If you do not agree, do not use the app.

  • These terms constitute a legal agreement between you and Lemne
  • You must be at least 18 years old to use Lemne
  • Using the app implies acceptance of the Privacy Policy

02

Service Description

Lemne is a parenting memory companion that uses artificial intelligence (Google's Gemini) to keep and organize what happens with your baby. The app records and organizes the pediatric consultation, logs sleep and developmental milestones, keeps photos and moments, suggests outfits based on the weather, and syncs data to the cloud (Google Firebase).

03

Subscription and Payment

Lemne is free to start: your first consultation, your first two weekly summaries, and your first two development expectations are on us. Logging milestones and sleep is always free and unlimited, and sleep has no paid tier: logging, history, and prediction are for everyone. There is no time-based trial and no card required. For unlimited use, we offer the Premium subscription (monthly or yearly), with automatic renewal until canceled. Billing is processed through your Apple ID account. Unlimited use is subject to reasonable use (fair use) limits for safety and stability, such as a daily cap on consultations.

Manage subscription

Go to iOS Settings → Apple ID → Subscriptions. Cancel at least 24 hours before the current period ends so you are not charged for the next one, which is the App Store rule. There is no penalty for canceling.

04

Cancellation and Refunds

Cancel anytime through the App Store settings. Cancellation takes effect at the end of the current period: you keep access until then, and there is no prorated refund of the period already paid.

Refunds are handled by Apple. To request one, contact Apple Support. The review time is set by Apple, not by us.

Seven-day right of withdrawal

If you subscribed 7 days ago or less, you may withdraw from the purchase and get your money back, as guaranteed by Article 49 of the Brazilian Consumer Protection Code. The request goes to Apple, which operates the billing. If Apple refuses within that window, contact us through support: the right is yours and we answer for it.

05

Acceptable Use

You agree to use the app only for personal and lawful purposes, providing accurate information and keeping your account secure.

It is prohibited to use Lemne for commercial purposes without authorization, reverse-engineer the code, share offensive content, or attempt to access other users' data.

You are the one recording the consultation. The recording captures the pediatrician's speech and that of anyone else in the room. Telling those people and obtaining their agreement before you start recording is your responsibility, and you commit to doing so. Lemne provides the tool; the consent of whoever appears in the recording is yours to obtain.

06

Limitations and Disclaimers

⚠️ Important notice

Lemne does not replace professional medical advice. The consultation notes are generated automatically by AI from the audio and may contain errors: names, doses, and diagnoses must be confirmed directly with the pediatrician. Other information in the app is educational. Always consult a pediatrician. In an emergency, seek immediate medical care or call 192 (SAMU, Brazil's emergency medical service).

The app provides general information, not diagnoses. The accuracy of recommendations depends on the quality of the data entered and may vary between babies and families.

07

Intellectual Property

All Lemne content is the property of Lemne or its licensors. We grant a limited, non-exclusive, and non-transferable license for personal use. You retain the rights to the content you enter in the app. Data about the child has its own subject, the child herself: you record it and exercise her rights as a parent or legal guardian, as explained in the Privacy Policy.

08

Privacy and Data

Consultation audio is transcribed locally and discarded right after (or within 7 days if transcription fails). Your data is protected by encryption in transit and at rest.

See our Privacy Policy for all the details.

09

Service Modifications

We may modify, suspend, or discontinue features at any time. A subscription price change is communicated by the App Store before it takes effect, and you can cancel at no cost if you disagree.

10

Account Termination

We may suspend your account for violating these terms. You may request permanent deletion at any time. Data will be removed according to our retention policy, and active subscriptions will be canceled.

11

Governing Law and Jurisdiction

These terms are governed by the laws of Brazil. We always seek an amicable resolution before any legal proceedings. If you are a consumer, you may bring a claim in the courts of your own domicile, as guaranteed by the Brazilian Consumer Protection Code. In all other cases, the courts of São Paulo, SP, are elected.

12

Integration with Apple Services

Lemne uses Sign in with Apple and StoreKit. Use of these services is subject to Apple's Terms of Service.

13

Disclaimer of Warranties

Lemne is provided "as is." We do not guarantee the absence of errors or specific results in your baby's development. We work continuously to maintain quality and availability. Nothing in this section removes the legal warranties the Brazilian Consumer Protection Code grants you.

14

Limitation of Liability

To the extent permitted by law, our liability is limited to the amount paid for the subscription. We are not responsible for indirect damages or for decisions made based on the app's recommendations. Always consult qualified health professionals. This cap does not apply where the Brazilian Consumer Protection Code does not allow it, nor to damage caused by our willful misconduct or gross negligence.

15

Contact and Support

Need help?

We usually reply within 48 business hours.

16

Changes to These Terms

We may update these terms periodically. This page is the version in force, and the update date is always visible at the top. A change that affects your rights or the price is communicated before it takes effect. Continued use after changes constitutes acceptance.

© 2026 Lemne. All rights reserved.

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